Política de privacidad

1 - WHAT IS THIS POLICY ABOUT?
1.1 - This Privacy Policy explains how we collect and process personal data that is necessary to provide services that are available through the website, describing the practices adopted for this purpose.


2 - WHAT ARE PERSONAL DATA?
2.1 - Personal data is all information relating to a person and that identifies them, or makes them identifiable, regardless of the nature and support of the information, including the sound and image of the person.

2.2 - Identifiable means a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of their physical, physiological, psychological, economic, cultural or social identity.


3 - HOW WILL WE USE YOUR PERSONAL DATA?
3.1 - The personal data processing operations we carry out are an essential tool for your satisfaction and for the activity of Casa das Casas and are carried out in accordance with applicable legislation and best practices.

3.2 - Your personal data will not be reused for other purposes that are not previously identified or that have no relationship with those purposes for which they were initially collected.


4 - WHAT ARE THE PURPOSES, BASIS AND PERIOD OF STORAGE OF THE COLLECTED DATA?
4.1 - The personal data we process has specific grounds, depending on the purposes for which it is intended, and will be kept for as long as necessary for the respective purposes, as listed in this Privacy Policy.

4.2 - The personal data collected is only that necessary and appropriate for the indicated purposes.

4.3 - In the following table you can see the processing purposes and data collected for them, the respective grounds and the data conservation deadlines or criteria:

A RJRI - THE ERICEIRA REAL ESTATE, LDA (hereinafter, A Casa das Casas), with registered office at Rua Dr. Eduardo Burnay, 71, 2655 Ericeira and NIPC 514575174, is the owner of the domain acasadascasas.pt, where its website is hosted.

CASA DAS CASAS, AS THE CONTROLLER, IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, AND HAS THEREFORE DRAWN UP AND ADOPTED THIS COOKIE POLICY. THIS POLICY CLARIFIES HOW COOKIES AND OTHER SIMILAR TECHNOLOGIES ARE USED, SO WE ADVISE YOU TO READ IT.

4.4 - If the law provides for a specific or mandatory period, the data retention period will be that. In all other cases, personal data will be kept for a maximum of the times indicated above, periods that A CASA DAS CASAS understands as sufficient to fulfill the purposes.
4.5 - After the retention period ends, all personal data collected will be deleted.

5 - HOW DO WE COLLECT YOUR PERSONAL DATA?
5.1 - We will collect your personal data through the forms on the website, but also through the website and the communication it makes with your equipment and email messages you send to us.
5.2 - Your personal data is collected through your equipment as follows:
(a) Through your browser;
(b) Through cookies;
(c) Through pixel tags and other similar technologies;
(d) IP address;
(e) Through your User data.

5.3 - Casa das Casas is committed to processing your data in accordance with the law and in a legitimate manner.
5.4 - Casa das Casas will not sell, rent or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Point 9 to understand how).
5.5 - Casa das Casas services are not aimed at minors, and personal data of minors will not be intentionally processed.


6 - WHAT ARE COOKIES?
6.1 - Cookies are small information files that help identify your browser and that can store information, for example, User settings and preferences.

6.2 - Casa das Casas will store cookies on your device to personalize and make browsing as easy as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
6.3 - With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent can be withdrawn at any time through specific browser tools.
6.4 - To find out more about the cookies we use, you should consult our Cookies Policy.


7 - HOW DO WE PROTECT YOUR PERSONAL DATA?
7.1 - Your personal data is kept secure through the adoption of various security measures, of a technical and organizational nature, which ensure that only those Employees who must access them have access to personal data, in accordance with the need for access and rules created for this purpose.
7.2 - To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely, guarantees that your personal data is stored on servers that are maintained in controlled environments with limited access.
7.3 - Likewise, when you browse the website, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), an internet protocol that aims to communicate between devices and servers around the world. The HTTPS protocol emerged as an evolution of the predecessor HTTP protocol, the difference between them is that HTTPS has encrypted device communication.
7.4 - Although we take the care and precautions we deem appropriate to protect the personal data you provide and collect, you must be aware that no security system is impenetrable.


8. HOW YOU CAN EXERCISE YOUR RIGHTS:
8.1 - Before we explain how you can exercise your rights, it is important to know what they are. Therefore, the legislation gives you the right to ask us to exercise the following rights:
(a) Access: right to obtain confirmation as to whether or not personal data concerning you are being processed and, if this is the case, the right to access your personal data;
(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
(c) Erasure: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;
(d) Limitation of processing: the right to obtain limitation of processing if one of the situations listed in the legislation applies;
(e) Opposition: the right to object at any time to the processing of personal data concerning you;
(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

8.2 - You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
8.3 - For the purpose of exercising the rights indicated above, you must contact A CASA DAS CASAS via the following email support.cliente@grupodascasas.pt.
8.4 - If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you and CASA DAS CASAS will only retain the personal data necessary to comply with the legal obligations to which it is bound .


9. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
9.1 - CASA DAS CASAS may use third parties to provide certain services, in terms of maintenance, technical support, marketing, billing or payment management, and these may have access to some of the personal data, namely, the data necessary for the contractual purposes
9.2 - CASA DAS CASAS ensures that the entities that have access to the data are credible and offer high guarantees of protection, with data never being transmitted to them beyond what is necessary to provide the contracted service, however, CASA DAS CASAS remains responsible for the personal data made available.

9.3 - CASA DAS CASAS may also communicate your data, to the extent necessary, to the following entities, which are part of the CASA DAS CASAs Group, for internal administrative and management purposes, as well as for customer management, on the basis in your legitimate interests:
9.3.1. RJRI - GRUPO DAS CASAS, SGPS, UNIPESSOAL LDA.;
9.3.2. RJRI – A CASA DAS COMUNICAÇÕES, LDA.;
9.3.3. RJRI – A CASA DOS PROJETOS, LDA;
9.3.4. RJRI – A CASA DAS VIAGENS, LDA.

9.4 - Casa das Casas may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered by a court order to that effect.


10. THIRD PARTY WEBSITES.
10.1. The website may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, with A CASA DAS CASAS not having any responsibility for their policies and/or practices.
10.2. Examples of these third parties are Facebook, Instagram and Youtube, through the buttons that are present on the website.

11. THE MINORS.
11.1. The website is not aimed at minors under the age of 16, so we ask that minors do not provide us with personal data through the website, application, social networks and social media or emails.


12. SENSITIVE PERSONAL DATA.
12.1. CASA DAS CASAS would like to thank you for not sending us or making us aware of any sensitive personal data, that is, information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, relative data health or data relating to a natural person's sex life or sexual orientation.
12.2. If you still send or disclose these categories of personal data to us, they will be immediately deleted.


13. CHANGES TO THE PRIVACY POLICY.
13.1. Casa das Casas reserves the right to readjust or change this Privacy Policy at any time, with these changes being publicized.


14. OUR CONTACT DETAILS.
14.1. If you have any questions or concerns related to this Privacy Policy, please contact us in writing via email support.cliente@grupodascasas.pt.


15. LAST VERSION.
15.1. 22/12/ 2022. Ericeira (Portugal).